You are able to request your repeat prescription via our online services; Systm Online.
Why does it take 2 working days to process a repeat prescription request?
At The Grove Medical Practice prescriptions are requested every day.
Our receptionists have to check your medical records to ensure that your medication request is on your repeat prescription and that your medication review isn’t due. It then goes to one of our doctors to authorise and ensure that it is still appropriate for you. Once authorised, our reception team will file your prescription ready for collection.
Delays may occur if any medication requested is not on your repeat prescription list or if your medication request differs from what is on your list. Your doctor may also request that you make an appointment to have your medication reviewed.